About the Business Unit
Global Delivery Services Centre (GDSC) is a high-impact business unit within Mott MacDonald, dedicated to enhancing project delivery across our global operations.
As part of GDSC, you’ll join a team that champions excellence in both technical and digital disciplines, supporting projects at every stage of the lifecycle—from concept to completion. We work to international design standards and regulations, ensuring our contributions meet the highest benchmarks of quality and innovation.
At GDSC, you’ll be empowered to collaborate across borders, grow your expertise, and make a meaningful impact on infrastructure and development projects that shape communities worldwide.
Role Purpose
The Document Controller will provide comprehensive document control support to the major global projects, ensuring that all project documentation is accurately processed, controlled, quality-checked and issued in line with global standards, client requirements, and project procedures. The role is critical in maintaining document integrity, compliance, and effective communication between project teams.
Key Responsibilities & Duties
Document Control Operations
- Issue project documents to partners/team via ProjectWise in accordance with agreed workflows, naming conventions, and distribution matrices
- Process incoming and outgoing documentation ensuring correct status, revision, and approvals are applied
- Assist project teams with updating documents to WIP (Work in Progress) status when required
Quality Assurance & Compliance
- Perform detailed QA checks on all project deliverables, ensuring alignment with:
o Project document formatting guides
o Project standards, templates, and metadata requirements
- Ensure documents meet contractual, procedural, and audit requirements before issue
Comments & Review Management
- Process team comments within ProjectWise accurately and efficiently
- Distribute comments to appropriate teams and track responses through to closure
- Maintain clear version control during review cycles to prevent superseded or incorrect information being issued
Communication & Coordination
- Act as a point of contact for document control queries between external & internal project teams
- Support effective communication by ensuring that relevant stakeholders receive accurate and timely documentation
Records & Reporting
- Maintain accurate document registers and issue logs
- Support audits and reporting requirements by providing document status updates and evidence when required
Skills & Experience
Essential:
- Bachelor’s degree in any non engineering related field
- Previous experience in a Document Control role on large infrastructure or construction projects
- Strong working knowledge of ProjectWise
- Experience working with EDMS platforms and document workflows
- High attention to detail and strong organisational skills
Desirable:
- Experience in major global infrastructure projects
- Familiarity working with multiple teams and EDMS workflows
- Understanding of document lifecycle management and QA processes
Personal Attributes
- Methodical and detail-oriented
- Able to work under pressure and manage multiple deadlines
- Strong communication skills and a collaborative approach
- Proactive and solution-focused
Systems & Software Used
- ProjectWise Primary Electronic Document Management System (EDMS)
- Business Collaborator (BC)
- Microsoft Outlook
- Microsoft Office Suite
