About the Role
Doctorials Academy is looking for an enthusiastic and target-driven Telecaller – Admissions Executive to generate qualified leads, counsel prospective students, and support the admissions process for our Healthcare Management programmes. The ideal candidate should possess excellent communication skills, a persuasive approach, and a passion for helping students make informed career decisions.
Key Responsibilities
Lead Generation
Make outbound calls to prospective students using the provided database.
Generate new leads through cold calling and referrals.
Qualify enquiries and identify prospective candidates.
Build and maintain a pipeline of potential students.
Student Counselling
Explain the programme, eligibility, benefits, curriculum, and career opportunities.
Understand students' educational background and career goals.
Address queries and objections professionally.
Guide students through the admission process.
Follow-up & Conversion
Conduct timely follow-ups through calls, WhatsApp, email, and SMS.
Convert qualified leads into confirmed admissions.
Maintain regular communication until enrollment is completed.
CRM & Reporting
Update all lead interactions in the CRM or lead management system.
Track enquiry status, follow-up schedules, and admission progress.
Submit daily and weekly performance reports.
Desired Candidate Profile
Bachelor's degree in any discipline.
0–3 years of experience in telecalling, admissions, counselling, inside sales, or customer support.
Freshers with excellent communication skills may also apply.
Fluency in English is mandatory.
Knowledge of Kannada, Hindi, Tamil, or Telugu is an added advantage.
Strong communication, persuasion, and interpersonal skills.
Comfortable working with admission targets and KPIs.
Basic knowledge of MS Office and CRM tools.
Key Skills
Telecalling
Lead Generation
Student Counselling
Inside Sales
Customer Relationship Management
Follow-up & Conversion
Communication Skills
Time Management
Negotiation
Target Orientation
Key Performance Indicators (KPIs)
Outbound calls per day
Qualified leads generated
Counselling sessions completed
Follow-ups completed
Applications received
Admissions converted
Student satisfaction and response time
What We Offer;
Fixed salary
Training and mentoring
Career growth opportunities
Professional work environment
Opportunity to work in the growing healthcare education sector
Preferred Joining: Immediate
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
