Job Description – BPO Voice Process
Position: BPO Voice Process
Location: Tirupur
Department: Customer Support
Salary:10k for Fresher
Food and accomadation will be provided
Job Summary:
We are looking for a polite, confident, and customer-friendly Voice Process Executive. The candidate will handle incoming and outgoing calls, support customers, solve their problems, and provide correct information.
Key Responsibilities:
- Handle customer calls in a polite and professional manner
- Provide correct information and support for customer enquiries
- Resolve customer issues quickly and effectively
- Update customer details in the system
- Follow call scripts, company policies, and procedures
- Maintain good communication and service quality
- Escalate complex issues to seniors when needed
- Work with the team to achieve daily and monthly targets
Requirements:
- Good communication skills (English / regional language)(Tamil,Telugu,Malayalam)
- Basic computer knowledge
- Ability to handle customer calls calmly and professionally
- Willingness to work in shifts if required
- Positive attitude and problem-solving skills
- Freshers and experienced candidates can apply
Hr Number : 8012552257 / 8012552274
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
