Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Summary
Provide technical ownership and architectural leadership for the ServiceNow platform. Define solution architectures, establish engineering standards, drive platform strategy, and lead complex implementations across ITSM, HRSD, CMDB, ITAM, GRC/IRM, Custom Applications, and Enterprise Integrations.
Key Responsibilities
Own end-to-end solution architecture and technical direction.
Design enterprise-scale ServiceNow platforms and integration frameworks.
Govern platform standards, security, scalability, and performance.
Review and approve solution designs, customizations, and integrations.
Lead technical discussions with client and enterprise stakeholders.
Guide multiple development teams and mentor Team Leads.
Drive platform modernization, technical debt reduction, and continuous improvement.
Required Skills
Expert-level ServiceNow architecture across ITSM, HRSD, CMDB, ITAM, GRC/IRM
Enterprise Integrations and API Strategy
ServiceNow Platform Architecture & Governance
Custom Application Framework (App Engine)
Technical Solution Design & Performance Optimization
Stakeholder Consulting & Technical Leadership
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
