Company Description
Naukricart, powered by Tylect Technologies, is India’s leading verified job marketplace, designed to infuse trust, transparency, and efficiency into hiring. By connecting job seekers and employers through verified profiles, AI-driven tools, and actionable insights, Naukricart simplifies matching the right talent with the right opportunities. Job seekers benefit from features like AI-powered profile building, real-time job alerts, and verified companies, while employers enjoy a streamlined hiring process with background-verified candidates and intelligent filtering. Join Naukricart to experience a smarter and transparent hiring ecosystem trusted by countless professionals and businesses across India.
Role Description
This is a full-time role for a Customer Support Specialist, located in Jaipur. The Customer Support Specialist will address customer inquiries professionally, resolve technical issues, and ensure high levels of customer satisfaction. The position also involves providing timely responses to user inquiries, troubleshooting issues, escalating problems when necessary, and gathering customer feedback to help improve services and processes.
Qualifications
- Excellent Customer Support and Customer Satisfaction abilities to deliver consistent service and enhance user experiences
- Strong Interpersonal Skills for effective communication and building relationships with diverse stakeholders
- Proficiency in Technical Support to troubleshoot and resolve user issues effectively
- Analytical Skills to quickly assess and solve customer problems with logical solutions
- Proactive attitude and ability to adapt to dynamic work environments
- Prior experience in customer or technical support roles is preferred
- Proficiency in relevant customer support tools and systems is an advantage
- Bachelor’s degree or equivalent experience in a related field
Pay: ₹8,000.00 - ₹10,000.00 per month
Work Location: In person
