Job description:
We are looking for a welcoming, organized, and detail-oriented Front Desk Receptionist to join our team. In this role, you will act as the first point of contact for our office, greeting visitors, managing phone lines, and providing crucial administrative support across departments.
The ideal candidate has excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment.
Key Responsibilities1. Visitor & Communication Management
- First Impressions: Greet, welcome, and announce guests, clients, and vendors professionally as soon as they arrive.
- Phone Operations: Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Inquiries: Answer routine questions from the public and customers regarding the organization’s operations.
- 2. Administrative & Operational Support
- Mail Handling: Receive, sort, and distribute daily mail, deliveries, and couriers. Manage outgoing mail and shipments.
- Scheduling: Maintain the office calendar, schedule appointments, and book conference or meeting rooms.
- Office Upkeep: Keep the reception area, lobby, and front desk clean, organized, and fully stocked with necessary materials (brochures, pens, forms).
- Supply Tracking: Monitor and order front office supplies (stationery, kitchen inventory, coffee supplies).
- Data Entry: Update digital databases, filing systems, and customer relationship management (CRM) software.
- Key Skills & Requirements
- Communication: Exceptional verbal and written communication skills. Active listening is key.
- Organization: Strong organizational and multitasking abilities; able to prioritize tasks without losing focus.
- Technical Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (multi-line phone systems, copiers, scanners).
- Interpersonal Skills: A polite, professional, and customer-service-oriented attitude. Stress tolerance and patience are highly valued.
- Problem-Solving: Ability to handle unexpected situations or difficult visitors calmly and resourcefully.
- Education: Any Graduate
Work Location: In person
Pay: ₹12,837.94 - ₹16,343.22 per month
Work Location: In person
