JOB OPENING: CROSS-SALES EXECUTIVE (IDFC PROCESS) Location: Rabale / Airoli, Navi Mumbai Process: IDFC Banking (Outbound Cross-Sell) Role Type: Full-Time | Day Shift -------------------------------------------------- JOB OVERVIEW We are hiring motivated Telesales Executives for the IDFC Cross-Sell (X-Sell) voice process. The role involves reaching out to pre-approved banking customers to pitch and sell financial products including personal loans, credit cards, and balance transfers. -------------------------------------------------- KEY RESPONSIBILITIES • Make outbound calls to existing IDFC bank customers from the CRM database. • Pitch pre-approved offers, explain interest rates, repayment tenures, and benefits. • Guide customers through the documentation and online application process. • Overcome customer objections and close sales efficiently. • Maintain daily call quotas and achieve monthly revenue/disbursement targets. • Update accurate lead status and call notes in the dialer/CRM. -------------------------------------------------- ELIGIBILITY CRITERIA • Education: Minimum 12th Pass (HSC) or Any Graduate • Experience: 0 to 2 years (Freshers with good communication or candidates with BPO/Telesales experience preferred) • Languages: Good command of Hindi and basic English (Marathi is a plus) • Skills: Active listening, persuasive communication, and basic computer knowledge -------------------------------------------------- SALARY & BENEFITS • Fixed Salary: ₹15,000 – ₹22,000 In-hand per month (depending on experience) • Unlimited sales incentives based on performance • Working Hours: 9:30 AM to 6:30 PM (Day Shift) • Working Days: Monday to Saturday (Sundays fixed off) • Work Setup: Work from Office (Rabale, Navi Mumbai) -------------------------------------------------- TO APPLY / CONTACT HR Contact Person: [Insert Name] Call / WhatsApp: [Insert Mobile Number] Email CV to: [Insert Email Address]
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Navi Mumbai, Maharashtra 400701: Reliably commute or planning to relocate before starting work (Preferred)
Language:
Work Location: In person
