Customer Service Representative – UK & US Telecom Process
We are hiring for Customer Service Representative / CSR – Team Member for a leading UK & US-based Telecommunications Process.
The role involves handling customer queries over the phone and identifying opportunities for upselling telecom products/services.
Job Openings
1. UK Telecom Process – Airoli, Navi Mumbai
Shift: UK Shift – 11:00 AM to 2:30 AM
Working Hours: Any 10 hours
Working Days: 5 days
Week Off: 2 rotational offs
Transport: Home Pick-up & Drop
Process: Customer Service + Upselling on Call
2. US Telecom Process – Vikhroli, Mumbai
Shift: 24/7 rotational shift
Working Hours: Any 10 hours
Working Days: 5 days
Week Off: 2 rotational offs
Transport: Home Pick-up & Drop
Process: Customer Service + Upselling on Call
Eligibility
HSC / Graduate
Minimum 1 year of experience in an international BPO / customer service voice process
Excellent English Communication Skills
Strong customer handling and upselling skills
Candidates must be comfortable with rotational shifts
Salary
Maximum CTC: ₹6.5 LPA
Salary will depend on communication skills, relevant experience and last drawn salary
Hike will be provided as per previous CTC and experience
Documents Mandatory
Recent 2 organizations – UAN/service history will be checked
Candidates must have:
Offer Letter
Experience Letter / Relieving Letter
Salary Slips
Joining
Immediate Joiners to candidates with maximum 30 days' notice period
Walking Interview
Locations: Airoli, Navi Mumbai / Vikhroli, Mumbai
Interested candidates can connect with Sam:
9004984205
Apply now for an excellent opportunity in the international telecom industry!
Pay: ₹25,527.79 - ₹55,550.50 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
