Hiring: QA Analyst – Customer Care (Chat Process)
Location: Panchkula (Work From Office)
Shift: Night Shift
Experience: 6+ Years
Key Requirements:
- 6+ years of QA experience in Customer Support/Chat Process
- Experience in chat audits, quality monitoring, and agent coaching
- Strong understanding of QA scorecards, CSAT, and customer experience metrics
- Excellent written communication and analytical skills
- Experience with international processes
Immediate joiners preferred.
Interested candidates can share their updated resumes on [email protected]
Pay: ₹30,384.30 - ₹60,221.30 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
