Job Title: MIS Executive
Reporting To: Project Manager / CMU Head
Language Required: Hindi & English (Reading, Writing, Speaking)
Location: Delhi
Employment Type: Full-time / Contractual
JOB SUMMARY
The MIS Executive is responsible for the preparation, management, and maintenance of MIS reports, operational dashboards, and beneficiary data for the Centralized Monitoring Unit (CMU). This role provides analytics support, report generation, service tracking, database updates, and monitoring support while ensuring seamless coordination between field operations and centralized systems for all KSK Centres, Mobile KSK Units, and Labour Chowks. Maintain professional behaviour, ethical conduct, and respectful communication with staff, officials, and beneficiaries at all times.
KEY RESPONSIBILITIES
1. MIS REPORTS PREPARATION & MANAGEMENT
- Prepare daily, weekly, and monthly MIS reports for DBOCWWB and CMU
- Maintain standardized report formats as per project requirements
- Ensure 100% data accuracy and zero discrepancy
2. OPERATIONAL DASHBOARDS
- Create and update real-time operational dashboards
- Visualize registrations, smart-card issuance, renewals, and footfall
- Ensure dashboards accessible to authorized stakeholders
3. BENEFICIARY DATA MANAGEMENT
- Manage master database of all registered construction workers
- Perform data cleaning, deduplication, and validation
- Ensure data privacy and security as per government norms
4. ANALYTICS SUPPORT
- Provide data analytics support to Project Manager and DBOCWWB
- Identify trends, patterns, and anomalies in beneficiary data
5. REPORT GENERATION
- Generate ad-hoc and periodic reports as requested
- Prepare exception reports for underperforming centres
- Create presentation-ready data summaries and charts
6. SERVICE TRACKING
- Track service delivery metrics across all field units
- Monitor smart-card delivery timelines
- Maintain SLA compliance tracker
7. DATABASE UPDATES
- Ensure real-time database updates from field teams
- Reconcile physical records with digital database weekly
- Maintain backup and data recovery protocols
8. MONITORING SUPPORT
- Assist CMU monitoring team with data-driven insights
- Flag data anomalies for immediate field verification
- Support internal audit processes with verified data extracts
9. COORDINATION WITH FIELD & CENTRALIZED SYSTEMS
- Coordinate with KSK Centres, Mobile KSK Units, and Labour Chowks
- Liaise with NIC and technical teams for system integration
- Train field staff on data entry protocols and error reduction
10. QUALIFICATIONS & EXPERIENCE
Education: Bachelor's degree (BCA/B.Sc IT/MCA/MBA Systems preferred)
Experience: 2-4 years in MIS, data management, or analytics
Technical Skills:
oAdvanced MS Excel (Pivot, VLOOKUP, Formulas) - Mandatory
oDatabase (SQL/MS Access) - Mandatory
oPower BI/Tableau - Desirable
Language: Fluent Hindi & English (Bilingual reporting - Mandatory)
11. KEY COMPETENCIES
Attention to Detail - Zero-error data management
Analytical Thinking - Derive actionable insights
Technical Proficiency - Excel, databases, dashboards
Time Management - Meet strict deadlines
Bilingual Communication - Hindi & English
Coordination Skills - Field and centralized teams
12. WORKING CONDITIONS
Office-based at CMU (occasional field visits for training)
6-day work week (extended hours during month-end reporting)
High-volume data processing environment
Interaction with field staff, government officials, and technical team
13. KEY PERFORMANCE INDICATORS (KPIs)
KPI
Target / SLA
Report submission accuracy
100% (Zero Errors)
Report submission timeliness
100% (On-Time)
Dashboard update frequency
Real-time / Daily
Data reconciliation completion
Weekly (100%)
Field data entry error rate
Less than 2%
Query resolution from field teams
Within 24 Hours
Database backup compliance
100% (Daily)
Ad-hoc report request TAT
Within 4 Hours
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
