Operations & Facility Management
- Supervise daily turf operations during daytime.
- Monitor cleaner/housekeeping staff and ensure facility cleanliness.
- Ensure the turf, equipment, and customer areas are well maintained.
- Assist customers during bookings and academy sessions.
Inventory Management
- Maintain stock records of footballs, cricket balls, cricket bats, bibs, cones, beverages, and other consumables.
- Conduct daily/weekly stock verification.
- Report stock shortages and purchase requirements.
Accounts & Billing
- Maintain daily income and expense records.
- Generate and follow up on academy invoices and customer payments.
- Maintain booking and payment registers.
- Submit daily collection reports to management.
Sales & Customer Acquisition
- Generate new turf bookings from schools, colleges, corporates, and local groups.
- Promote football/cricket academy enrollments.
- Follow up on customer inquiries received through WhatsApp, Instagram, and phone calls.
- Build relationships with regular customers and academy parents.
Customer Service
- Handle customer queries and booking requests.
- Ensure smooth customer experience during turf usage.
- Address customer complaints and coordinate resolutions.
Pay: ₹10,000.00 per month
Benefits:
Work Location: In person