Fincity is a financial wellness platform focused on serving consumers through their life’s largest financial decision – buying and financing a home – by enabling “one click” experience. We “sit” at the convergence of proptech and fintech by re-imagining largest asset class – Real Estate and largest industry – Banking.
Responsibilities: ‣ Customer Delight – Fully responsible for handling all post-sales customer interactions including sale documentation, bank loan documentation, complaints and queries resolution. ‣ Collections: Manage collection activities including demand letters, follow-up on payments from banks and co-ordinate with customers. ‣ Stakeholders Management – Manage multiple stakeholders / departments in the sales and collections process including sales, banking, collections, legal, engineering and management team ‣ Retention & Referral (R&R) – Build long lasting and impactful relationships with customers to drive retention and referrals.
Requirements:
‣ Pleasing personality with flare for speaking and building relationships.
‣ Ability to multi-task and handle documentation without any mistakes.
‣ Good MS Office knowledge including email and Excel.
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Pay: ₹14,237.04 - ₹40,009.85 per month
Work Location: In person
