We are looking for a proactive and customer-focused Administration & Telecalling Executive to support the sales team through outbound calling, lead follow-ups, customer coordination, and basic administrative activities. The role is primarily focused on telecalling (approximately 80%) with limited administrative responsibilities (approximately 20%).
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Make outbound calls to prospective customers from the provided database.
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Generate and qualify leads for the sales team.
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Explain company services and schedule meetings/site visits for Sales Executives.
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Follow up with potential customers and maintain regular communication.
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Handle customer inquiries professionally over phone, email, and WhatsApp.
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Maintain daily call records and update lead status in CRM/Excel.
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Coordinate with the Sales team regarding appointments and customer requirements.
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Achieve daily and monthly calling and lead generation targets.
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Maintain customer records, databases, and documentation.
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Prepare daily, weekly, and monthly call reports.
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Coordinate with internal departments for customer-related requirements.
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Assist in preparing quotations, presentations, and other sales documents.
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Perform general administrative tasks assigned by the reporting manager.
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Excellent verbal communication skills in English, Kannada, and Hindi (additional languages are an advantage).
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Good interpersonal and convincing skills.
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Basic knowledge of MS Office (Excel, Word, Outlook).
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Ability to maintain accurate records and reports.
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Strong follow-up and customer relationship management skills.
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Positive attitude with a target-oriented approach.
