The Admission Counselor is responsible for guiding prospective students and parents through the admission process. The role involves handling inquiries, explaining courses, promoting trial classes, and converting leads into successful admissions while ensuring a positive customer experience.
Key Responsibilities
- Handle walk-in, phone, WhatsApp, and online inquiries from students and parents.
- Provide detailed information about courses, batches, fees, trial classes, and admission procedures.
- Counsel students and parents to help them choose the most suitable course.
- Register students for free trial classes and maintain accurate records.
- Follow up with prospective students to encourage enrollment.
- Achieve monthly admission and enrollment targets.
- Maintain and update student inquiry and admission databases.
- Coordinate with the academic and marketing teams for admission campaigns and events.
- Prepare daily, weekly, and monthly admission reports.
- Resolve student and parent queries in a professional and timely manner.
Required Skills
- Excellent communication and interpersonal skills.
- Strong counseling and convincing abilities.
- Good organizational and time management skills.
- Basic knowledge of MS Office (Word, Excel, PowerPoint) and Google Workspace.
- Ability to work independently and as part of a team.
- Customer-focused with a positive and professional attitude.
Qualifications
- Bachelor's degree in any discipline.
- 1–2 years of experience in admissions, counseling, telecalling, sales, or customer service is preferred.
- Fresh graduates with excellent communication skills are encouraged to apply.
Pay: From ₹20,000.00 per month
Work Location: In person
