Company: myG Future
Job Type: Full-Time
Location: SURATHKAL
Experience: 0–1 years
About myG Future
myG Future is committed to delivering outstanding customer experiences. We value empathy, communication, and a service-first mindset. Join us if you are passionate about helping customers and building meaningful interactions.
Job Description
The Customer Delight Executive will manage customer inquiries ensuring every customer receives accurate information and a delightful experience. You will act as a key representative of the company, maintaining professionalism and customer satisfaction in every interaction.
Key Responsibilities
- Respond to customer queries
- Understand customer concerns and provide effective solutions
- Resolve complaints with patience, empathy, and accountability
- Follow up with customers to ensure issue resolution
- Maintain accurate data and interaction logs in the CRM system
- Identify and share opportunities to improve customer service processes
Required Skills & Qualifications
- Strong communication skills (verbal and written)
- Customer-first attitude with problem-solving skills
- Ability to stay calm and professional under pressure
Benefits
- Competitive salary + Incentives
Benefits:
Experience:
- total work: 1 year (Preferred)
Work Location: SURATHKAL
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
