Chennai, Tamil Nadu
Job Summary
Operations Management for complex /large projects with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management.
Key Responsibilities
Manage training data collection, validation, consolidation, and reporting across multiple Lines of Business (LoBs).
Develop and maintain MIS dashboards, scorecards, and executive reports.
Analyze learning metrics, certification progress, training completion, utilization, and capability development trends.
Partner with Business Units, CU/WU stakeholders, and training SPOCs for data validation and governance.
Generate monthly, quarterly, and annual leadership reviews and presentations.
Support training governance reviews, audits, and compliance reporting.
Create Power BI dashboards and visualization models for leadership insights.
Provide ad-hoc analytics and management reports to support strategic decisions.
Monitor KPI adherence and identify areas for process improvement and operational efficiency.
Ensure accuracy, consistency, and integrity of learning and capability development data
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