Position: Malayalam Voice Process Executive
Location:Coimbatore
Employment Type: Full-time
Responsibilities
- Handle inbound and/or outbound customer calls in Malayalam.
- Assist customers with inquiries, complaints, and service requests.
- Provide accurate information about products and services.
- Maintain professional and courteous communication with customers.
- Record customer interactions and update databases/CRM systems.
- Meet quality, productivity, and customer satisfaction targets.
Requirements
- Fluency in Malayalam (speaking, reading, and writing).
- Basic communication skills in English (preferred).
- Good listening and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to work in shifts, if required.
- Freshers and experienced candidates can apply
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
