- Job Title: IT Support Engineer
- Location: Noida (Sector - 127)
- Department: IT Support
- Employment Type: Full-time
- Graduation Qualification: B.Tech/BCA
Must To Have: Candidate should have minimum 4 years of Experience Working In Corporate Setup
Job Summary:
We are seeking a skilled and proactive IT Support Engineer with a minimum of 4 years of experience in a corporate environment. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring smooth day-to-day operations of end-user computing devices and related equipment.
Key Responsibilities:
- Provide technical support for desktops, laptops, and peripheral devices.
- Install, configure, and troubleshoot hardware and software issues.
- Manage and maintain devices such as printers, scanners, and other office IT equipment.
- Support and monitor server room equipment and basic networking components.
- Diagnose and resolve issues related to operating systems (Windows/Mac) and standard applications.
- Handle user queries via tickets, calls, or in-person support within defined SLAs.
- Perform regular system updates, patches, and preventive maintenance.
- Assist in IT asset management and inventory tracking.
- Coordinate with vendors for hardware repairs and replacements.
- Ensure compliance with IT policies, security standards, and best practices.
Required Skills & Qualifications:
- Minimum 4 years of experience in desktop/end-user support in a corporate setup.
- Graduation in any stream (B.Tech or equivalent technical degree preferred).
- Strong knowledge of hardware troubleshooting for laptops, desktops, and peripherals.
- Hands-on experience with printers, scanners, and common office IT equipment.
- Basic understanding of server room operations and networking concepts (LAN/WAN).
- Familiarity with ticketing tools and remote support tools.
- Good knowledge of Windows OS, MS Office, and common enterprise applications.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Certifications such as CompTIA A+, Microsoft Certified, or similar will be an advantage.
- Experience working in ITIL-based support environments.
Soft Skills:
- Ability to work independently and in a team environment.
- Good time management and multitasking abilities.
- Customer-focused approach with a proactive attitude.
Benefits:
- Competitive salary package
- Health insurance and other benefits
- Professional development opportunities
- Health insurance
- Provident Fund
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
