Job Summary
The Inside Sales Executive will be responsible for generating sales opportunities through outbound and inbound calls, building customer relationships, promoting jewellery collections and savings schemes, scheduling showroom visits, and converting leads into successful sales.
The ideal candidate should possess excellent communication, negotiation, and customer engagement skills with a passion for achieving sales targets.
Candidates with experience in Credit Card Sales, Banking Sales, Gold Loan Sales, Jewellery Sales, Insurance Sales, Financial Product Sales, BPO Sales, or Tele Sales are highly preferred.
Key Responsibilities
- Contact prospective and existing customers through outbound and inbound calls.
- Generate qualified leads and convert enquiries into showroom visits and sales.
- Promote Aksara Jewellers' Gold, Diamond, Silver, and Bridal Jewellery collections.
- Explain jewellery savings schemes, offers, discounts, and promotional campaigns.
- Build and maintain strong customer relationships through regular follow-ups.
- Achieve daily, weekly, and monthly sales targets assigned by the management.
- Maintain accurate customer information in the CRM/database.
- Coordinate with the showroom sales team to ensure smooth customer handover and conversion.
- Handle customer enquiries, objections, and complaints professionally.
- Conduct follow-up calls to improve customer retention and repeat business.
- Maintain daily calling reports and submit performance updates to the reporting manager.
- Follow company policies, quality standards, and customer service guidelines.
Eligibility
- Bachelor's Degree in any discipline (preferred).
- Freshers with excellent communication skills may also apply.
- 1-3 years of experience in Inside Sales, Tele Sales, Banking Sales, Credit Card Sales, Gold Loan Sales, Jewellery Sales, Insurance Sales, or Financial Product Sales will be an added advantage.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Customer-focused mindset with a positive attitude.
- Ability to build rapport and maintain long-term customer relationships.
- Goal-oriented and capable of working under sales targets.
- Basic knowledge of Microsoft Office and CRM software.
- Good organisational and time management skills.
- Ability to work both independently and collaboratively.
Preferred Industry Experience
Preference will be given to candidates with experience in:
- Credit Card Sales
- Banking Sales
- Gold Loan Sales
- Jewellery Sales
- Insurance Sales
- Financial Product Sales
- Tele Sales / BPO Sales
- Customer Relationship Management (CRM)
Language Requirements
- Fluency in Kannada is mandatory.
- Good communication skills in English.
- Knowledge of Hindi, Tamil, Telugu, or Malayalam will be an added advantage.
Working Hours
- Full-Time Employment
- Working Hours: As per the Company's operational schedule.
- Weekly Off: As per the Company policy.
Compensation & Benefits
- Competitive salary based on qualifications, skills, and relevant experience.
- Performance Incentive: Eligible employees can earn up to 10% incentive based on the sales achieved, subject to the Company's approved incentive structure, target achievement, and applicable terms and conditions.
- Attractive career growth opportunities.
- Professional training and continuous learning.
- Performance-based recognition and rewards.
- Friendly and professional work environment.
Key Performance Indicators (KPIs)
The performance of the Inside Sales Executive will be evaluated based on:
- Number of outbound calls completed.
- Lead generation and qualification.
- Showroom appointments booked.
- Sales conversions achieved.
- Revenue generated.
- Customer follow-up effectiveness.
- CRM data accuracy and timely updates.
- Customer satisfaction and service quality.
- Achievement of monthly sales targets.
Pay: ₹20,000.00 - ₹40,207.33 per month
Application Question(s):
- do you have experience in banking sale (credit card, field sales..etc)?
- are you immediate join?
Experience:
- credit cards sales: 1 year (Required)
- banking sales: 1 year (Required)
Language:
- kannada, english, hindi (Required)
Work Location: In person
