Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet the required specifications and standards. You will engage in problem-solving discussions, provide guidance to team members, and oversee the implementation of solutions that enhance the overall functionality of the applications. Your role will also require you to stay updated with the latest technologies and methodologies to ensure the applications are built using best practices.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure timely delivery of milestones.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
- Strong understanding of cloud technologies and architecture.
- Experience with application design and development methodologies.
- Ability to troubleshoot and resolve technical issues effectively.
- Familiarity with integration of cloud services and APIs.
Additional Information:
- The candidate should have minimum 5 years of experience in Cloud Contact Center Implementation.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
