Job Description:
- We are looking for a results-driven Business Development Associateto actively seek out and engage customer prospects for field sales.
- Identify and develop new business opportunities to drive growth.
- Build and maintain strong relationships with potential and existing clients.
- Analyze market trends and develop strategic sales plans.
Job Responsibilities:
- Customer Support, Telemarketing, Communication
- Handle inbound and outbound customer calls professionally, ensuring efficient communication and excellent customer service experiences.
- Provide accurate and detailed information about company products, services, pricing, and policies to all customers.
- Build and maintain strong relationships with customers by addressing their needs and ensuring satisfaction.
- Address customer queries, concerns, and complaints effectively to provide quick resolutions and improve service quality.
- Maintain organized records of customer interactions, transactions, and feedback for future reference and service improvements.
- Meet daily, weekly, and monthly call targets by engaging with customers and promoting company offerings effectively.
Required Skills & Qualifications:
- Possess excellent communication skills in [Language(s)] (e.g., English, Hindi, etc.) to interact with customers effectively.
- Demonstrate strong persuasive and negotiation skills to influence customer decisions and close sales efficiently.
- Ability to handle rejection professionally, stay patient, and maintain a positive attitude with customers.
- Have basic computer knowledge, including MS Office, and experience with CRM software for better efficiency.
- Prior experience in telecalling, sales, or customer support will be an added advantage for candidates.
Perks & Benefits:
- Incentives based on performance.
- Flexible work hours.
- Career growth opportunities.
Job Types: Full-time, Permanent, Fresher
Pay: ₹250,000.00 - ₹600,000.00 per year
Work Location: In person
