The role demands 5 to 7 years of experience in Application and Infrastructure Support, Incident Management, and Cloud Operations, with a strong grasp of IT Service Management (ITSM) processes. The candidate will ensure application uptime and drive system performance improvements, especially in banking-related environments.
Banking domain exp is required.
Managing the Software Development Life Cycle and Service Management activities such as Incident, Problem, Change, Configuration, Availability, and IT Continuity Management.
Proficiency in one or two technology stacks, preferably .NET, with the ability to adapt swiftly to new technologies.
Solid knowledge of service management practices, scripting, packaging tools, and programming in multiple software languages.
Experience in object-oriented design and analysis.
Practical experience designing interactive applications, automation, or service management solutions.
Advanced expertise in relational databases and SQL.
Soft skills and competencies involve:
Applying technical knowledge effectively to maintain operational stability.
Strong problem-solving capabilities to optimize system performance.
Adaptability to evolving technologies and changing business requirements.
Experience with system performance monitoring, tuning, and continuous improvement of monitoring and alerting.
Proactive identification and resolution of security vulnerabilities.
Integration of software or solutions with existing systems.
Practical understanding of the DevSecOps model.
Cloud & Infrastructure: AWS, Azure, GCP, Kubernetes, Docker.
Languages & Frameworks: Java, Python, C#, React, Angular, REST APIs.
Tools: Jenkins, Azure DevOps, GitHub, CI/CD pipelines.
Databases: Oracle, SQL, PL/SQL, MongoDB, PostgreSQL
AI, cloud, and emerging technologies to drive digital transformation,
Knowledge of or experience in lending domain will be an added advantage.
Mastery in engineering tools applicable to the specialization (including but not limited to various development tool suites,
