4) Principal Accountabilities
Accountability
Supporting Actions
Ensure achievement of Targets (Premium & NAAC ) in order to contribute in overall growth of the company
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Continuous interaction with theSales managers.
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Regular reviews tomonitorproductivity levels.
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Ensuring awareness and participation inall the R&R activities runby the organisation.
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Converting the key prospects into customers.
Ensure smooth function of the sales and other processes in order to maximise business potential.
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Communicating any process change or change in any rules and regulations by the help of different training module.
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Supporting in the actual sales and service aspects including sales calls,issuanceand complaint handling
Maintain the expense gap in order to reduce the cost
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Understanding the need of the expense
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Taking commitment from the channel before any spending or allocation of the budget
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Maintain a SM wise expanse tracker
Ensure relevant people in the right place right time in order to maximise the productivity
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Understanding the strength of the resource and depending on thatallocatingjob responsibility
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Evaluating the opportunity of each business unit andallocatingtargets as per that
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Recruit, develop and train team members to maximize productivity
Ensure the right method of business acquisition in order get the profitable mix for the organisation
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Scrutinise the business on regular basis
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Interacting with the customers through welcome calls
Ensure Persistency targets as per the company norms so that renewals take place on time
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Communicate with customers and
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Resolve queries as and whenrequiredto ensure that renewal takes place on time
Supporting activities for Lead generation
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As a support mechanism to the leads which are generated centrally, there should be activities plannedincludingnewer ways of generating lead prospects
Team Management
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Mentor, supervise and coach the team.
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Provide for on the job as well as classroom training for skill enhancement
