Core Responsibilities
Sales & Target Achievement: Actively drive sales, set daily/weekly targets for the floor staff, and assist with complex or premium customer sales.
Team Leadership: Train, motivate, and mentor sales associates on product knowledge (karats, making charges, gemstone quality) and selling techniques.
Customer Service & CRM: Handle VIP clients, address customer feedback or complaints promptly, and maintain relationships to encourage repeat business.
Inventory & Security Management: Oversee daily opening and closing procedures, maintain secure cash handling, ensure accurate billing, and conduct routine inventory audits to prevent shrinkage.
Showroom Operations: Manage staff scheduling, ensure displays meet brand standards, and ensure strict compliance with company policies and legal auditing requirements.
LinkedIn India
+6
Expected Skills
Deep understanding of gold purity, diamond grading, and current jewellery trends.
Strong interpersonal and conflict-resolution abilities.
Familiarity with CRM software and retail POS (Point of Sale) billing systems.
Strong mathematical and analytical skills for estimating making charges and reviewing daily sales reports *JD*
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Application Question(s):
- Do you have experience in gold jewellery industry
- Do you have experience in handling team in jewellery showrooms?
- Are you ready to work 10-45 to 9pm
Work Location: In person
