We are looking for a responsible and detail-oriented Back Office Executive to manage day-to-day e-commerce operations, including stock management, order processing, inventory updates, and coordination with courier/warehouse teams.
Key Responsibilities:
- Manage and update daily stock/inventory across e-commerce platforms.
- Process incoming orders and ensure orders are packed and dispatched on time.
- Check orders for correct product, size, color, quantity, and customer details.
- Maintain records of orders, cancellations, returns, exchanges, and shipments.
- Update order status on marketplaces and internal systems.
- Coordinate with the warehouse, production, and courier teams for smooth order processing.
- Monitor pending, failed, delayed, and returned shipments.
- Identify stock shortages and coordinate for restocking/production.
- Maintain accurate Excel/Google Sheets records.
- Handle basic marketplace operations such as Myntra, Amazon, Flipkart, website orders, etc.
- Generate daily/weekly reports for orders, stock, dispatches, returns, and cancellations.
- Ensure proper documentation and accuracy in all operational activities.
Required Skills:
- Basic knowledge of e-commerce order processing and inventory management.
- Good knowledge of MS Excel / Google Sheets.
- Good communication and coordination skills.
- Attention to detail and ability to work accurately.
- Ability to handle multiple tasks and meet daily dispatch deadlines.
- Basic computer knowledge is required.
- Previous experience in e-commerce back-office operations will be an advantage.
Experience: 0–2 years
Job Type: Full-time
Department: E-commerce Operations / Back Office
Pay: ₹15,000.00 per month
Work Location: In person
