Sales Relationship Executive – Premium Cars
Role Purpose:
To build and maintain strong relationships with premium-car customers, understand their requirements, provide a personalized buying experience, and support the sales team in generating leads, test drives, bookings, and deliveries.
Key Responsibilities:
- Handle customer enquiries through calls, walk-ins, digital leads, and referrals.
- Understand customer preferences, lifestyle, budget, and vehicle requirements.
- Provide a premium and personalized customer experience.
- Coordinate and follow up on test drives, quotations, bookings, and deliveries.
- Maintain regular follow-up with prospects and existing customers.
- Support Sales Consultants in lead generation and conversion.
- Build long-term relationships with customers and generate referrals.
- Coordinate with Finance, Insurance, Accessories, and Service teams.
- Maintain accurate customer and lead information in CRM.
- Conduct post-delivery follow-ups to ensure customer satisfaction.
- Handle customer concerns professionally and ensure timely resolution.
- Participate in customer engagement activities and premium-car events.
Ideal Candidate:
- Graduate / equivalent qualification.
- Candidates with experience in premium automobile sales can apply.
- Excellent communication and interpersonal skills.
- Professional grooming and confident personality.
- Strong customer-handling and follow-up skills.
- Ability to understand and communicate premium/luxury products.
- Target-oriented with a strong service mindset
Job Types: Full-time, Fresher, Permanent
Pay: ₹27,000.00 - ₹38,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
