Support the implementation, upgrade, migration, and ongoing administration of SAP Basis and SAP HANA platforms across Production and Non-Production environments, including upgrades, enhancement packs, support packs, kernel upgrades, add-on installations, SSL certificate management, and system refreshes.
Perform SAP HANA engineering and database administration activities, including installations, SPS/revision upgrades, HANA System Replication (HSR), high availability/disaster recovery solutions, Scale-Up/Scale-Out environments, and performance optimization.
Execute SAP platform transformation initiatives, leveraging tools such as SUM, DMO, and ZDO, while ensuring compliance with security, resilience, and End-of-Support requirements.
Provide L2/L3 operational support for business-critical SAP systems, managing incidents, major incidents, problems, changes, releases, root cause analysis, and recovery activities to maintain service availability and reliability.
Support and optimize SAP workloads on AWS Cloud, working with technologies such as EC2, EBS, EFS, FSx, Cloud Storage, and BACKINT, while contributing to cloud resilience and optimization initiatives.
Drive automation, Infrastructure as Code, and platform standardization efforts, utilizing DevOps tools and practices to improve operational efficiency, reduce risk, and enhance service delivery.
Enhance observability and operational excellence by supporting monitoring, alerting, dashboards, reporting, and continuous improvement initiatives across SAP, HANA, and AWS environments.
Collaborate with cross-functional teams and stakeholders, including SAP Functional, ABAP, Security, Infrastructure, Cloud Engineering, Monitoring teams, vendors, and service providers, to support project delivery, technical governance, and knowledge sharing
