Experience: 3-6 years
Location: Pune / Chennai, India
Key Responsibilities:
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Facilitate the implementation and support of SAP QM Module
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Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
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Facilitate workshops to collect business requirements
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Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients’ needs
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Design, customize, configure and testing of QM
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Identify gaps, issues and work around solutions
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Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems
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Handle changes or emergency transports as needed for high priority issues
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Document functional designs, test cases and results
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Proactively identify and propose business process and/or system enhancements
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Provide consulting services on both new implementations and existing support projects
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Act as a liaison between the business functions and the technical team
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Provide ad-hoc training and user support as required
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Work self-directed and independently; may act as subject matter mentor to more junior members
Knowledge/Skills Required:
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Good understanding of business processes pertaining to Quality Management as part of domain knowledge
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Knowledge of SAP S/4 HANA from SAP QM module perspective
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Minimum of 3-6 years of experience in a full cycle implementation as well as in support projects mainly into designing and configuring QM module
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Well versed with manufacturing process of Discrete, Repetitive and Process Industries and its relevance from QM perspective
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Extensive knowledge of Incoming, In Process and Pre-Dispatch Inspection process, Defect Codes, Quality Scoring , Notification Management etc.
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Thorough knowledge on respective Master Data (Material Master, Inspection Plan, MIC, Defect Code etc.)
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Well versed to use FIORI Transactional and Analytical Apps
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Cross Functional experience with FICO, MM, PP, PM, SD, etc.
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Ability to multitask and manage multiple deliverables and projects at the same time
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Understanding of accounting business processes
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Ability to understand business processes from a customer perspective
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Ability to work in a team environment, effectively interacting with others
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Must be results oriented, and demonstrate a Can-do attitude – adaptability, flexibility, and resourcefulness
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Ability to communicate effectively with domestic and international client
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Knowledge of Batch Management functionality is must
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SAP S/4 HANA Certification in QM is preferred
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SAP PP , PM, Workflow, Notification knowledge is an added advantage
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Knowledge of third-party tool interface is an added advantage
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Understanding of Incident, Problem and Change Management processes
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Zeal to learn new things
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Team Player
Qualifications Required:
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Any Degree
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Certification/trainings preferably
