We are seeking an experienced Quadient Inspire Developer with strong expertise in Quadient Inspire Designer, Scaler, Automation, and Interactive to develop and maintain enterprise Customer Communications Management (CCM) solutions. The ideal candidate will be responsible for designing dynamic document templates, automating document workflows, and delivering personalized customer communications across print, email, SMS, and digital channels.
Key ResponsibilitiesQuadient Inspire Development
- Design, develop, and maintain document templates using Quadient Inspire Designer.
- Develop scalable document generation solutions using Quadient Inspire Scaler.
- Configure and manage document production workflows using Quadient Inspire Automation.
- Develop and maintain interactive customer communication solutions using Quadient Inspire Interactive.
- Build reusable components, templates, and business rules for document generation.
Customer Communications Management (CCM)
- Design and implement enterprise Customer Communications Management (CCM) solutions.
- Develop personalized, data-driven customer communications for print and digital channels.
- Create customer correspondence including statements, invoices, notices, letters, policy documents, and reports.
- Ensure document compliance with branding, regulatory, and business requirements.
Document Workflow Automation
- Design and optimize automated document generation and delivery workflows.
- Integrate document processing with enterprise applications and backend systems.
- Configure automated scheduling, routing, batching, and distribution processes.
- Monitor workflow execution and resolve processing issues.
Integration & Data Processing
- Integrate Quadient Inspire with enterprise applications, APIs, databases, and file systems.
- Process structured and unstructured data for dynamic document generation.
- Develop data mapping and transformation logic for personalized communications.
- Support document delivery across print, email, web, and digital platforms.
Quality & Performance
- Perform unit testing, document validation, and production support.
- Optimize template performance and document generation efficiency.
- Troubleshoot production issues and implement continuous improvements.
- Maintain technical documentation, deployment guides, and development standards.
Required Skills
- Strong experience with Quadient Inspire Designer
- Hands-on experience with Quadient Inspire Scaler
- Experience with Quadient Inspire Automation
- Knowledge of Quadient Inspire Interactive
- Strong understanding of Customer Communications Management (CCM)
- Experience in Document Workflow Automation
- Dynamic document template development
- XML, JSON, and data mapping
- SQL fundamentals
- API integration (REST/SOAP)
- Document generation and print composition
- Troubleshooting and performance optimization
Preferred Skills
- Java or .NET integration
- HTML, CSS, and JavaScript
- XSLT and XPath
- Adobe PDF standards
- Git version control
- Azure or AWS Cloud
- CI/CD pipelines
- Agile/Scrum methodologies
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4–10 years of experience in Quadient Inspire/CCM development.
- Quadient Inspire certification is preferred.
Nice to Have
- Experience in Banking, Insurance, Healthcare, Telecommunications, or Financial Services domains.
- Knowledge of document compliance and regulatory standards.
- Experience with enterprise workflow automation and document archival solutions.
- Familiarity with enterprise content management (ECM) systems.
- Exposure to cloud-based CCM implementations.
Work Location: Hybrid remote in Noida, Uttar Pradesh (Noida)
