Job Title: Relationship Manager - Home Loans
Reporting to: Branch Manager
Department: Sales
Age Group: 22 – 28 years
CTC Range: 2.8 LPA to 3.2 LPA (Fixed Pay)|INR 15000 monthly
incentives on achievement of minimal disbursement targets
Job Description:
The employee will be responsible for creating a local
distribution network for the distribution of home loans through 'contact
points' and direct marketing activities such as self-construction site visits,
pamphlet distribution and other activity. They will be responsible for
creation/empanelment of contact points. These contact points are generally the
first points of enquiry for a person looking to build or buy a home and include
cement dealers, building steel rods dealers, brick/gravel/sand dealers, building
planners, small-time engineers, masons, sanitaryware dealers, among others. The
employee will be given complete charge of the location where he/she is expected
to foster relationships with 'contact points' and existing borrowers of the
home loan organization. The role will be solely to distribute affordable
housing loans. This is a great opportunity to step into the affordable home
loan industry with exposure to all aspects of the job.
Key Responsibilities:
1. Sales and Business Development:
Achieve home loan disbursement goals by executing a business plan that includes
prospecting, networking, and field based marketing activities.
2. Product Promotion: Present and
promote Home Loans to prospective clients both physically and digitally through
social media channels.
3. Customer Relationship
Management: Ensure proper customer profiling on each call/prospective customer
visit, to identify and understand his/her needs and accordingly recommend the
loan products. Build and maintain relationships with customers to not only
generate references but also to ensure timely servicing of the loan.
4. Team Collaboration: Work in sync
with the credit team to ensure timely disbursement of loans by coordinating
with loan applicants to provide all the documents required for loan assessment
and disbursement.
5. Market Awareness: Maintain
knowledge of current industry trends, products, services, and underwriting
guidelines.
6. Field Activities: Perform other
field-based activities and marketing initiatives for the generation of home
loan leads as instructed by the branch manager.
7. Customer Lifecycle Management:
Be responsible for the complete lifecycle of a home loan, right from the
application, coordination required for processing the application, to the end
of the lifecycle of the customer in the organisation.
Qualifications:
Must be a graduate from any stream.- Should have a minimum of 12 months of experience in retail
sales.
- Candidates with prior experience in BFSI will have an added
advantage.
- Must have good communication skills.
- Must have Two Wheeler and valid driving licence.
Note: This role entails working out of a location and does not
require coming to the branch on a daily basis.
