Key ResponsibilitiesPatient Billing
- Generate accurate OPD, IPD, emergency, diagnostic, pharmacy, and procedure bills.
- Verify patient details, services availed, and applicable charges before bill generation.
- Process discharge bills and ensure timely billing closure.
Payment Collection
- Collect payments through cash, card, UPI, bank transfer, and other approved modes.
- Issue receipts and maintain payment records.
- Handle refunds, adjustments, and billing corrections as per hospital policy.
Insurance & TPA Coordination
- Coordinate with TPA and insurance teams for cashless and reimbursement cases.
- Verify approvals and ensure accurate billing documentation.
- Assist patients with billing and insurance-related queries.
Billing Reconciliation
- Perform daily cash and billing reconciliation.
- Prepare billing reports and submit them to the Accounts Department.
- Identify and report discrepancies in billing transactions.
Documentation & Record Management
- Maintain billing records, invoices, receipts, and supporting documents.
- Ensure proper filing and compliance with hospital policies.
- Maintain confidentiality of patient and financial information.
Customer Service
- Explain billing details to patients and attendants.
- Resolve billing-related concerns professionally and courteously.
- Coordinate with clinical and administrative departments for billing clarification.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
