Business Development
- Identify and acquire new customers for cargo transportation services.
- Generate leads through field visits, cold calling, references, and networking.
- Develop business from manufacturers, traders, distributors, dealers, retailers, transporters, e-commerce companies, and corporate clients.
- Achieve monthly, quarterly, and annual sales targets.
Sales & Customer Relationship
- Meet prospective customers and understand their cargo transportation requirements.
- Present company services and provide suitable logistics solutions.
- Prepare quotations, negotiate commercial terms, and close sales.
- Build and maintain long-term relationships with existing customers.
- Ensure high customer satisfaction and repeat business.
Market Development
- Conduct regular market surveys to identify new business opportunities.
- Monitor competitor pricing, services, and market trends.
- Recommend strategies to improve market share.
Coordination & Operations
- Coordinate with the Operations Team for smooth cargo booking, dispatch, and delivery.
- Follow up on shipment status and resolve customer concerns promptly.
- Ensure timely documentation and customer communication.
Reporting
- Maintain daily sales reports, visit reports, and lead pipeline.
- Update CRM or sales records regularly.
- Submit weekly and monthly sales performance reports to the Sales Manager.
Key Performance Indicators (KPIs)
- Monthly sales revenue achievement.
- Number of new customers acquired.
- Customer retention rate.
- Daily customer visits.
- Lead conversion ratio.
- Collection of outstanding payments.
- Customer satisfaction level.
Educational Qualification
- Diploma or Certification in Sales/Marketing/Logistics will be an added advantage.
Experience
- 1–3 years of experience in Direct Sales, Logistics, Cargo, Commercial Vehicles, Automobile, Transportation, or B2B Sales.
- Freshers with excellent communication and strong sales aptitude may also apply.
Required Skills
- Excellent communication and presentation skills.
- Strong negotiation and persuasion ability.
- Customer relationship management.
- Field sales and business development skills.
- Basic knowledge of MS Excel, Word, and Outlook.
- Ability to work independently and under pressure.
- Problem-solving and decision-making ability.
- Good knowledge of the local market.
Additional Requirements
- Must be willing to travel extensively within the assigned territory.
- Valid two-wheeler driving license preferred.
- Own vehicle will be an added advantage.
- Knowledge of Bengali, Hindi, and English is preferred.
Career Growth
Successful performers will have opportunities for promotion to:
- Senior Sales Executive
- Territory Sales Officer
- Area Sales Manager
- Branch Sales Manager
- Business Development Manager
Preferred Candidate Profile
- Energetic, self-motivated, and result-oriented.
- Passion for field sales and customer interaction.
- Strong ethical standards and professional behavior.
- Ability to achieve targets in a competitive market.
Work Location: In person
