We are looking for a confident and enthusiastic Telecaller to connect with potential customers, explain our products/services, generate leads, schedule meetings, and maintain strong customer relationships. The ideal candidate should have excellent communication skills and a customer-first approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain the company's products and services effectively.
- Generate and qualify leads.
- Schedule meetings or demos for the sales team.
- Follow up with leads and maintain regular communication.
- Answer customer queries professionally.
- Maintain accurate call records and update CRM.
- Achieve daily, weekly, and monthly calling targets.
- Handle customer objections and convert prospects into qualified opportunities.
- Coordinate with the sales and operations teams for smooth customer onboarding.
Requirements
- Graduate or equivalent qualification.
- 0–2 years of experience in telecalling, telesales, customer support, or inside sales.
- Excellent communication skills in English and Hindi (additional regional languages are a plus).
- Strong persuasion and negotiation skills.
- Basic knowledge of MS Excel, Google Sheets, and CRM software.
- Ability to work in a target-driven environment.
- Positive attitude and willingness to learn.
Preferred Skills
- Lead Generation
- Cold Calling
- Customer Relationship Management (CRM)
- Active Listening
- Sales & Negotiation
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Pay: ₹8,529.16 - ₹30,879.07 per month
Work Location: In person
