Key Responsibilities
- Make outbound calls to customers and potential customers.
- Follow up on leads generated through website, social media, advertisements, and other channels.
- Explain Namhya products, offers, and benefits to customers.
- Follow up with customers regarding pending orders, COD confirmation, delivery, and related queries.
- Handle customer concerns professionally and provide appropriate solutions.
- Generate repeat orders through customer follow-ups.
- Maintain proper records of calls, customer responses, leads, and follow-ups.
- Achieve daily and monthly calling and conversion targets.
- Coordinate with the sales, customer care, and dispatch teams for customer-related issues.
- Follow up with customers for feedback and improve customer experience.
- Ensure all customer interactions are professional and aligned with company guidelines.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
