· Assist in ERP implementation, upgrades, and module rollouts.
· Provide day-to-day support to users across departments.
· Troubleshoot system issues and coordinate with vendors for resolution.
· Ensure smooth functioning of ERP modules (Projects, Procurement, Inventory, Finance, HR, etc.).
· Act as the primary point of contact for ERP-related queries.
· Train employees and site teams on ERP usage and best practices.
· Prepare user manuals, SOPs, and training materials.
· Ensure proper system adoption across all departments and project sites.
· Monitor data entry and ensure accuracy and consistency in the ERP system.
· Validate master data (materials, vendors, employees, project codes, etc.).
· Perform regular data audits and corrections.
· Ensure proper documentation and data backup practices.
· Analyse existing workflows and align them with ERP functionalities.
· Recommend process improvements and automation opportunities.
· Ensure proper integration between departments (projects, stores, accounts, HR, etc.).
· Support digital transformation initiatives within the organisation.
· Generate MIS reports from ERP for management review.
· Customise reports as per project and management requirements.
· Monitor key project metrics such as cost, inventory, and resource utilisation.
· Ensure timely and accurate reporting.
· Liaise with ERP software vendors for system updates, customisation, and support.
· Coordinate with the internal IT team for infrastructure and system performance.
· Track and follow up on issue resolution and enhancement requests.
· Ensure proper user access controls and data security within the ERP system.
· Monitor system usage and prevent unauthorised access or data misuse.
· Ensure compliance with company policies and audit requirements.
Qualifications:
- Bachelor’s Degree/Diploma in / IT / Computer Science
Experience:
- Minimum 1–5 years of experience in IT/ERP coordination/support.
- Experience with Tally ERP or construction-specific ERP platforms.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person