Key Responsibilities:
- Follow up with customers for overdue personal loan payments via calls, emails, and field visits (if required).
- Ensure timely collection of EMI dues and minimize delinquency.
- Negotiate repayment plans and settlements with customers.
- Maintain accurate records of customer interactions and collection status.
- Identify high-risk accounts and escalate cases when necessary.
- Achieve monthly collection targets and performance metrics.
- Ensure compliance with company policies, legal guidelines, and ethical collection practices.
- Coordinate with internal departments like credit and operations for issue resolution.
Job Types: Full-time, Permanent, Fresher, Internship
Pay: ₹15,000.00 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
