Technical Support Representatives will provide technical and network problem resolution to end-users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.See more.

EDUCATION QUALIFICATION

Bachelors degree or related field with minimum 1 to 2 years experience required.

Desired Skills and Responsibilities

Proper phone etiquette.
Ability to speak and write clearly and accurately;
Knowledge of relevant software computer applications and equipment.
Knowledge of customer service principles and practices.
Effective listening skills.
Multi-tasking capabilities.