A2Z Nitish Group
Job Description – CRM Trainee
Role: CRM Trainee – Real Estate
We are looking for a CRM Trainee to support the CRM team in handling customer coordination, documentation, follow-ups, and maintaining accurate customer records. The candidate will get an opportunity to learn the complete customer relationship process in the real estate industry.
Key Responsibilities
* Assist the CRM team in handling customer queries and follow-ups.
* Coordinate with customers regarding documentation, payments, agreements, and other formalities.
* Maintain and update customer details and records in the CRM system.
* Follow up with customers for pending documents and required formalities.
* Coordinate with Sales, Accounts, Legal, and other departments for customer-related requirements.
* Assist in resolving customer queries and ensuring timely responses.
* Maintain proper records of customer communication and follow-ups.
* Support the team in preparing customer reports and updating daily CRM activities.
* Ensure regular follow-up with customers and timely closure of assigned tasks.
* Learn and understand the complete post-sales customer relationship process.
Requirements
* Graduate / Undergraduate pursuing graduation preferred.
* Freshers can apply.
* Good communication and interpersonal skills.
* Basic knowledge of MS Office and computers.
* Good follow-up and coordination skills.
* Positive attitude and willingness to learn.
* Customer-focused and responsible approach.
Location: Bhayander East
Experience: Fresher / 0–1 Year
Salary: As per experience + incentives
Pay: Up to ₹25,000.00 per month
Work Location: In person
