Role Overview
We are looking for a highly disciplined, professional, and growth-oriented Office Manager & Head of Operations who can manage day-to-day office operations, coordinate teams, improve productivity, and ensure smooth execution of client work.
This role requires excellent English communication skills, strong management capabilities, technical understanding, sales coordination, and leadership potential.
Mandatory Skills
✅ Excellent English Speaking & Writing
✅ Office Operations Management
✅ Team Management & Leadership
✅ Sales Coordination & Client Follow-up
✅ Strong Communication Skills
✅ Technology & Software Learning Ability
✅ Problem Solving & Decision Making
✅ Time Management
✅ Microsoft Office & Google Workspace
✅ CRM Management
✅ Process Improvement
Responsibilities
- Manage complete office operations.
- Coordinate with Legal, Sales, Marketing and Service teams.
- Ensure all client work is completed on time.
- Handle client communication professionally.
- Monitor employee productivity.
- Conduct daily team meetings.
- Maintain MIS Reports & KPIs.
- Improve office systems and SOPs.
- Handle client escalations.
- Coordinate with management for strategic planning.
- Manage documentation and internal compliance.
- Ensure smooth workflow across departments.
- Support recruitment and employee training.
Learning Requirements (Must)
The selected candidate must continuously learn and develop expertise in:
- Sales Management
- Client Follow-up Systems
- Team Leadership
- Business Operations
- Technology & AI Tools
- CRM Software
- Project Management
- HR Basics
- Business Automation
- Process Management
- Corporate Communication
Qualification
- Graduate or Post Graduate
- Excellent English Communication (Mandatory)
- Minimum 2–5 Years of Management Experience preferred
- Computer Proficiency is Mandatory
Personality Traits
- Positive Attitude
- Leadership Mindset
- Honest & Responsible
- Fast Learner
- Self-Motivated
- Professional Behaviour
- Strong Work Ethics
- Growth Mindset
Key Performance Indicators (KPIs)
- Team Productivity
- Client Satisfaction
- Timely Project Delivery
- Revenue Coordination
- Employee Performance
- Office Discipline
- Process Automation
- Daily Reporting Accuracy
- Client Follow-up Completion Rate
- Operational Efficiency
Pay: ₹20,000.00 - ₹90,083.67 per month
Work Location: On the road
