JOB DESCRIPTION
Job Title: Supervisor ("Job locations available throughout Delhi")
Job Summary: The Supervisor is responsible for overseeing daily operations at the
worksite, ensuring that tasks are carried out efficiently, safely, and according to schedule. The role involves direct supervision of team, coordination with the Labour Department, and
Preparing regular reports on progress and issues. Maintain professional behaviour, ethical conduct, and
respectful communication with staff, officials, and beneficiaries at all times.
→ Key Responsibilities:
- Worker Support & Application Assistance:
oAssist workers in completing applications for registration and scheme benefits on government portals like Karmika Seva Kendra.
oGuide users on document requirements, photograph uploads, and mobile verification.
oHelp fill out details such as work history, employment category, and family/dependent information.
- Scheme Awareness and Navigation:
oEducate workers about available welfare schemes (e.g., health, education, housing, pension, maternity, etc).
oNavigate different government platforms and interpret Hindi/English content to users with low literacy.
oMonitor and manage the day-to-day activities of the workforce.
oEnsure tasks are performed efficiently, safely, and in compliance with company standards.
oResolve on-site issues promptly to avoid delays.
- Coordination with Labour Department:
oLiaise with the Labour Department for workforce planning and deployment.
oEnsure compliance with labour laws and regulations.
oHandle labour-related concerns or grievances professionally.
oPrepare and submit daily, weekly, and monthly reports on project status, workforce performance, and any incidents.
oReport discrepancies, delays, or safety violations to management promptly.
oMaintain accurate documentation of workforce attendance and productivity.
→ Qualifications & Skills:
- Any Degree (BCA / B Tech / B Com / BSc)
- Proven experience in a supervisory role.
- Basic Knowledge of Labour Laws and Health & Safety regulations.
- Strong leadership and interpersonal skills.
- Ability to coordinate effectively with multiple teams.
- Proficient in report writing and basic computer skills (MS Word/Excel).
→ Language Proficiency Requirement:
- Mandatory: Fluency in Hindi – candidates must be able to speak, read, and write in Hindi.
- Essential: Basic proficiency in English.
→ Desirable Attributes:
- Empathy and patience in dealing with low-literacy or elderly workers.
- Strong communication and interpersonal skills.
- Experience in community outreach, helpdesks, or social service roles.
- Commitment to transparency and ethical service delivery.
Pay: ₹30,000.00 - ₹32,000.00 per month
Work Location: In person
