Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading enterprise customers.
Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.
We are looking for an experienced Trading Desk IT Support Engineer (L2 / L2+) to support mission-critical trading applications in a live market environment. The role involves proactive monitoring, troubleshooting, production support, and ensuring minimal downtime for critical trading operations.
Location: Worli, Mumbai – Client Site
Industry: BFSI / Capital Markets
Experience: 4–6 Years
Employment Type: Full Time / Contract
- Provide L2 support for trading applications including Omnesys (NEST), NEAT, BOLT, and Greek.
- Manage and troubleshoot FIX connectivity and related issues.
- Perform EOD/BOD activities for trading applications and risk management tools.
- Handle critical production issues during live market hours with minimal downtime.
- Deploy patches and upgrades across UAT and Production environments.
- Install, configure, and maintain servers supporting trading applications.
- Support infrastructure at NSE, BSE, and MCX Colo Data Centers.
- Manage Active Directory, user access, and permissions.
- Monitor trading networks and support low-latency infrastructure.
- Coordinate with vendors for issue resolution and technical escalations.
- Perform daily backup activities and ensure security compliance.
- Support Bloomberg terminals and other trading-related applications.
- Strong experience in a Trading / Capital Markets environment.
- Hands-on experience with NEST / NEAT / BOLT or similar trading applications.
- Strong knowledge of FIX Protocol and connectivity.
- Proven experience in L2 Production Support.
- Strong troubleshooting and analytical skills.
- Ability to work effectively in a high-pressure, live trading environment.
- Good communication skills with the ability to interact with traders and dealers.
- Exposure to Algo Trading environments.
- Experience with NSE/BSE/MCX Colo Data Centers.
- Knowledge of VMware / Virtualization.
- Understanding of cybersecurity and IT security practices.
- Experience supporting similar BFSI / Capital Markets clients.
- Immediate joiners or candidates with a short notice period are preferred.
- Candidates with prior experience supporting trading infrastructure or BFSI clients will be preferred.
- Opportunity to work in a mission-critical trading environment.
- Exposure to advanced trading applications and infrastructure.
- Opportunity to work with enterprise BFSI and capital market technologies.
- Fast-paced learning and professional growth.
If you have strong experience in Trading Application Support, FIX Connectivity, Capital Markets Infrastructure, and L2 Production Support, we’d love to hear from you.
Apply today and become a part of Swan Solutions & Services Pvt. Ltd.
