1. Fraud Monitoring & Prevention
- Perform area-level monitoring of fraud indicators across branches, sourcing channels, and products.
- Execute defined sampling checks and verification reviews.
- Track suspicious patterns and escalate potential fraud cases.
2. Investigation Support
- Conduct preliminary reviews and data collection for suspected fraud cases.
- Assist zonal teams in investigation documentation and root cause analysis.
- Support closure tracking and corrective action implementation.
3. Field Risk Oversight
- Perform branch visits and process compliance checks.
- Monitor DSAs, connectors, and third-party vendors for adherence to fraud control guidelines.
- Identify operational gaps and report findings.
4. Risk Reporting & Documentation
- Maintain fraud trackers, investigation logs, and risk monitoring reports.
- Provide inputs for zonal dashboards and governance reporting.
- Ensure accurate and timely escalation of issues.
