We're hiring an Operations Manager to run the show at our Powai office. You'll be the glue between our tutors, our coordinators, and our clients — making sure every match is right, every query is answered fast, and every process runs like clockwork. This is a hands-on, on-site role for someone who thrives on structure, speed, and getting things done.
Key Responsibilities
- Match students with the right tutors based on curriculum, subject, and academic needs
- Manage day-to-day coordination between tutors, coordinators, and clients
- Handle parent and student queries promptly and professionally
- Maintain accurate records of student-tutor assignments, schedules, and fee tracking using Excel
- Prepare reports, proposals, and communication documents using Word and PowerPoint
- Use AI tools like Claude to speed up scheduling, drafting communications, and streamlining daily workflows
- Identify bottlenecks in existing processes and suggest practical fixes
- Support smooth onboarding for new tutors and new student enrollments
- Ensure timely follow-ups on pending client and tutor matters
Qualifications & Skills
- Bachelor's degree in any discipline (Business Administration or Education preferred)
- 1–3 years of experience in operations, coordination, or client servicing (freshers with strong organizational skills may also apply)
- Strong working knowledge of MS Office — Excel, Word, and PowerPoint
- Comfortable using AI tools like Claude for daily operational and communication tasks
- Excellent communication skills — written and verbal
- Highly organized, detail-oriented, and able to multitask
- Must be able to work full-time from our Powai office — this role is strictly on-site
- Prior experience in the education or ed-tech sector is a plus
Benefits & Perks
- Competitive monthly salary (₹30,000 – ₹40,000)
- Opportunity to work closely with company leadership
- Exposure to premium international curriculums (IB, IGCSE)
- Growth opportunities as the company scales
- Supportive, close-knit team environment
- Convenient Powai location
How to Apply
Ready to join a fast-growing, premium education brand? Click "Apply Now" on this Indeed listing to submit your application. Shortlisted candidates will be contacted directly for an interview at our Powai office.
Triumph Educare — Premium Home Tutoring, Powai, Mumbai.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Ability to commute/relocate:
- Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current location, and how far is your commute to Powai likely to be?
Education:
Language:
Willingness to travel:
Work Location: In person
