Key Responsibilities
- Handle customer inquiries and calls with professionalism and clarity
- Coordinate with internal teams including Sales, Engineering, Production, and Service departments
- Prepare and follow up on quotations, proposals, and sales documentation
- Maintain CRM and customer databases, ensuring timely updates and follow-through
- Support the sales team in lead generation, client communication, and order tracking
- Liaise between customers and technical teams to ensure accurate and timely information flow
- Monitor and report on sales performance, customer feedback, and service quality
Required Qualifications & Skills
- Experience: 1–3 years in Inside Sales, Sales Coordination, or Customer Support
- Education: Diploma or Degree in Mechanical / Electrical Engineering (preferred)
- Industry Background: Experience in Equipment Manufacturing or SPMs is highly desirable
- Communication: Excellent verbal and written communication skills in English and Hindi/Marathi
- Coordination Skills: Strong interpersonal skills with the ability to manage cross-functional collaboration
- Tech Savvy: Proficiency in MS Office, CRM tools, and email correspondence
Who Should Apply
- candidates with a technical background and a passion for customer engagement
- Professionals who enjoy working in a structured, team-oriented environment
- Individuals who are detail-oriented and thrive in fast-paced industrial settings
Job Details
Attribute
Details
Location
PCMC, Pune
Work Mode
On-site (Work from Office)
Working Days
Monday to Saturday (6 Days/Week)
Industry
Industrial Equipment / SPMs
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your current CTC
- Mention your Notice Period
Education:
Experience:
- Customer support: 1 year (Required)
- Sales Co-ordination: 1 year (Preferred)
Location:
- Pimpri-Chinchwad, Maharashtra (Preferred)
Work Location: In person
