We are looking for a friendly, organized, and professional Guest House Receptionist to be the face of our guest house. You will be responsible for welcoming guests, managing reservations, handling check-ins and check-outs, and providing outstanding customer service to ensure a comfortable and pleasant stay for all our guests.
Key Responsibilities:
- Greet and welcome guests in a warm and courteous manner
- Manage guest check-in and check-out procedures efficiently
- Answer phone calls, respond to inquiries, and handle reservations
- Maintain guest records and process payments accurately
- Provide information about the guest house facilities, local attractions, and transport options
- Address guest complaints or issues promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized reception area
- Perform basic administrative tasks as needed
Requirements:
- Proven experience in a receptionist or front desk role (hospitality experience preferred)
- Excellent communication and interpersonal skills
- Basic computer skills (knowledge of reservation systems is a plus)
- Ability to multitask and stay calm under pressure
- Customer-focused with a positive attitude
- Flexible with working hours, including weekends and holidays
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
