- Handle post-sales customer documentation and maintain records accurately.
- Coordinate with customers for agreement, KYC, loan documents, and other required paperwork.
- Follow up with customers regarding pending documents and payment schedules.
- Provide project briefings and explain project updates, payment plans, possession timelines, and policies to clients.
- Coordinate with sales, legal, accounts, and project teams for smooth processing.
- Maintain regular communication with customers to address queries and concerns.
- Ensure timely collection of installments and support accounts team in payment follow-ups.
- Update CRM/software with customer data, payment status, and interaction details.
- Assist customers in loan processing and registration procedures whenever required.
- Prepare reports related to customer status, collections, and documentation.
- Support customer retention and relationship-building activities.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Experience:
- post sales : 3 years (Preferred)
Work Location: In person
