Role description
Responsibilities
- Completing changes from initial requirements gathering through to approval.
- Work closely with the Squad Lead to ensure accuracy of the change.
- Effective engagement with appropriate stakeholders to obtain information and approvals.
- Communicate with change management teams and accredited approvers to ensure effective change progression.
- Liaise with technical teams to obtain relevant technical information.
- Adherence to the change QA checklist to ensure all relevant steps are completed to the desired level of quality.
- Highlight change conflicts within a move package.
- Provide input into event planning in accordance with the T minus schedule.
- Follow change management processes, review and track changes and ensure change records are approved in line with the agreed T minus schedule.
- Adhere to the T minus schedule migration checklist.
- Incorporate lessons learnt for continuous improvement.
- Provide input into process documentation and follow best practices to ensure consistency between squads.
- Actively participate on social media, such as Workplace, and collaboration platforms such as MS Teams.
Essential Skills
- Strong business analysis and process management capability.
- Good interpersonal skills and cultural awareness.
- Ability to prepare business documentation to a high standard.
- Excellent stakeholder management and influencing ability.
- Experience in a highly regulated environment.
- Practical experience of ServiceNow IT management applications.
- Experience using scheduling tools, such as D Transition Manager (DTM), and collaboration tools e.g. MS Teams and Zoom.
- Excellent verbal and written communication skills.
- Proactive, self-starter and ability to work within deadlines.
Preferred Skills
- Experience working in finance or banking industry.
- Experience working on a complex storage migration programme.
- Previous experience working with financial governance procedures.
- Knowledge of SOX compliance and associated regulations.
Exposure to datacentre and virtualisation infrastructure.
Skills
system migration,cloud migration,api integration,data transformation,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
