URGENT HIRING – INTERNATIONAL TECHNICAL & CUSTOMER SUPPORT
We are hiring for International Technical Support, Customer Support & Senior Technical Support roles for reputed organizations in Pune, Bangalore and Hyderabad.
Available Positions
International Technical Support – Voice Process
International Customer Support Executive – Voice Process
Senior Technical Support Engineer
Technical Support – L2/L3
Locations
Pune | Bangalore | Hyderabad
Salary
Up to ₹7 LPA, depending on experience, skills and role.
Qualification
Any Graduate
Freshers can apply for selected Technical Support openings
Experienced candidates preferred for senior/customer support roles
Experience
Freshers to 3+ years
1–2+ years for Senior Technical Support
2–3 years preferred for International Customer Support
International voice/process experience is mandatory for selected experienced roles
Key Skills Required
Microsoft 365 / Office 365 Support
Microsoft Applications Support
Outlook Configuration & Troubleshooting
Windows OS Support
Technical Troubleshooting & Problem Solving
ServiceNow & Ticketing Tools
CRM Tools
MIS Reporting
International Voice Process
International Customer Support
Technical Sales / Pre-Sales exposure
Excellent English Communication Skills
Strong Customer Handling Skills
Job Responsibilities
Handle international customers through voice/chat support.
Provide technical assistance and troubleshoot customer issues.
Resolve Microsoft 365, Outlook, Windows and application-related issues.
Log, update and manage incidents through ticketing tools such as ServiceNow.
Identify problems and provide appropriate technical solutions.
Handle escalations and ensure timely resolution.
Maintain accurate CRM and MIS records.
Provide excellent customer service while meeting process and quality targets.
For senior roles, handle L2/L3 technical issues and support escalations.
For selected roles, assist with technical sales/pre-sales activities.
Work Schedule
24/7 Rotational Shifts
Flexible to work in rotational shifts
Work From Office (WFO)
Immediate joiners preferred
* What We Offer
International process exposure
Global customer interaction
Technical skill development
Career growth opportunities
Opportunity to work with reputed organizations
Supportive and professional work environment
Send your updated resume on WhatsApp:
HR: 9036241895
Candidates with relevant International Voice, Technical Support, Microsoft 365, Customer Support or BPO experience are encouraged to apply.
Pay: ₹200,000.00 - ₹600,000.00 per year
Work Location: In person
