International Chat Support Executive
Location: Bengaluru
Work Mode: Work from Office
Shift: US Shift
Working Days: 5 Days a Week (Rotational Week Off)
Job Summary
We are hiring experienced International Chat Support Executives to join a leading customer support team. The ideal candidate should have excellent written communication skills, prior international BPO experience, and the ability to deliver exceptional customer service through chat support.
Key Responsibilities
- Handle customer queries and concerns through chat support.
- Provide accurate and timely resolutions to customer issues.
- Maintain high standards of customer satisfaction and service quality.
- Document customer interactions and follow process guidelines.
- Work collaboratively with internal teams to resolve customer concerns.
Requirements
- Minimum 1 year of International BPO experience.
- Experience in B2C Customer Support (Chat Process).
- Excellent written communication and typing skills.
- Ability to work in a fast-paced customer service environment.
- Willingness to work in US shifts.
Salary
Up to ₹4.5 LPA (Based on experience and interview performance)
Benefits
- Two-Way Transportation
- Performance-Based Incentives
- Overtime Allowance
- Loyalty Bonus
Selection Process
- HR Round
- Operations Round
- Client Round
Immediate Joiners Preferred
Interested candidates can apply with their updated resume.
Pay: ₹300,000.00 - ₹450,000.00 per year
Work Location: In person
