Key Accountabilities
Operational Excellence & Site Performance
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Define and execute site OpEx strategy aligned with ARD/TRD global objectives
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Drive continuous improvement (Lean, data analytics, digital enablement) to enhance productivity and reduce cycle times
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Establish performance management systems (KPIs, dashboards, governance reviews)
Technical Operations Leadership
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Provide strategic oversight of technical operations, analytical infrastructure, and service delivery (including instruments, samples, engineering, procurement, shipment)
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Ensure lifecycle management, reliability, and scalability of analytical capabilities
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Build sustainable technical capabilities and future-ready operations
External Partner Management (EPM) & Network Strategy
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Lead ARD externalization strategy, including partner selection, onboarding, and governance
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Drive performance management of external partners through structured reviews and KPIs
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Ensure seamless integration of external partners into project delivery frameworks
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Optimize global partner network for cost, quality, and speed
Quality, Compliance & Risk Management
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Ensure compliance with GMP, CFR 21, and Novartis quality standards across internal and external operations
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Accountable for QMS, audits, deviations, and inspection readiness
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Lead risk management for external partners and operational processes
Financial Stewardship & Value Delivery
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Accountable for site Capex/Opex and external spend optimization
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Drive value creation through strategic sourcing and make‑vs‑buy decisions
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Enable cost competitiveness while maintaining quality and timelines
Leadership & Organizational Impact
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Lead and develop high-performing teams across operations and EPM
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Foster a culture of accountability, collaboration, and continuous improvement
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Act as a key member of Global ARD LT
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Influence global stakeholders and drive enterprise-wide alignment
Minimum Requirement
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Advanced degree (PhD / MSc) in Pharmaceutical Sciences, Chemistry, or related field
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18 - 20 years of extensive experience in R&D / Technical Operations with strategic mindset
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Proven leadership in Operational Excellence and continuous improvement
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Significant experience managing external partners (CMOs/CROs)
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Strong understanding of GMP/QMS and regulatory frameworks
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Demonstrated success in leading global, cross-functional teams
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Experience in managing lab operations setup.
